GENERAL PURCHASING CONDITIONS
In according with D. LGS. No 185 of 22 May 1999
This contract is governed, insofar as it is not expressly provided for in the following general conditions, by Legislative Decree. No 185 of 22 May, containing consumer protection rules on distance contracts.
1. SUPPLIER IDENTITY
The company that supplies the products on the web page www.alemanni-sub.com and on the online shop is "ALEMANNI SUB E C. SAS di Alemanni Itio" with registered office in Via Avanzini 6/A, 41012 Carpi (Mo)- Italia - tel 0039 059 689782 - cell. 3479427083 - e-mail firstname.lastname@example.org, to which all communications relating to any complaints may be sent.
2. DESCRIPTION OF THE PRODUCTS AND SELLING PRICES
The description of the characteristics of the products to be ordered is contained in the catalogue
online and can always be viewed during the order process before the conclusion of the contract.
All sales prices indicated in the online catalogue are indicated, including VAT, expressed in Euro.
Customs and shipping charges are excluded.
3. PRODUCT AVAILABILITY AND ORDER PROCESSING
The computer system of "ALEMANNI SUB E C. SAS by Alemanni Itio" does not indicate in real time, in its electronic catalogue, the quantities of products available, which may therefore be subject to delayed delivery times, however indicated.
The transmitted order is understood to be finalized and binding for "ALEMANNI SUB E C. SAS by Alemanni Itio A", only if accepted.
The acceptance will be formalized with the transmission by e-mail of the acknowledgment of receipt of the order or order confirmation.
4. ORDER EXECUTION
The order placed online is executed by the company unless the products purchased are partially or totally unavailable.
If the purchased product is not available,"ALEMANNI SUB E C. SAS di Alemanni Itio", will inform you by e-mail of the products not available, summarising the details of the order and the subsequent updating of the amount to be paid or specifying that, due to the unavailability of the purchased products, the order and the amount have been cancelled.
5. METHOD OF PAYMENT
Upon completion of the online order, you can choose between the following payment methods:
(a) Courier mark;
(b) payment by bank transfer in advance.
(c) by credit card
For all forms of payment the total acceptance of the order will be communicated to the customer by e-mail; only after receiving payment in any form,"ALEMANNI SUB E C. SAS di Alemanni Itio", will process the order.
6. DELIVERY OF GOODS
All goods purchased online are transported and delivered in "express" mode through couriers and/or trusted forwarders.
The delivery of the products takes place according to the deadlines indicated in the order confirmation and in any case not before the actual payment.
It is the customer's responsibility to check the condition of the packaging upon receipt of the goods. In the absence of written reservation on the delivery note, the company and the carrier shall be released from any liability on carriage in respect of any damage or defect and for packaging which at the time of delivery is open, tampered with or whose contents present a risk of alteration.
Complaints about transport must be made in writing within 3 days of receipt of the goods.
The goods may be rejected by the purchaser, who must file a complaint with "ALEMANNI SUB E C. SAS di Alemanni Itio" within 48 hours of delivery, filling in the form "contact us" on the website of "ALEMANNI SUB E C. SAS di Alemanni Itio".
to the e-mail address email@example.com firstname.lastname@example.org by writing down in the field "notes" the words "complaint" specifying the reasons and/or the list of defective goods.
The products will be accompanied by a delivery note, which is essential for exercising the right of withdrawal (point 9).
The delivery date is the date of the first attempt to deliver the goods to the recipient's address. In case of absence of these from the indicated place, the courier will leave a special notice of attempted delivery on which is indicated the contact address to be contacted to agree on the delivery of the products.
ALEMANNI SUB AND C. SAS di Alemanni Itio ", does not assume any responsibility towards any party in relation to damages, losses, costs and disservices attributable to force majeure and special events such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events that prevent, in whole or in part, to execute the contract, as the buyer is only entitled to the restitution of the price paid.
8. EXEMPTION FROM LIABILITY
ALEMANNI SUB E C. SAS by Alemanni Itio shall not be held responsible for any direct or indirect damages that the purchaser may suffer in connection with the use of the purchased products, either directly or indirectly, or for any other irresponsible use.
It is also not responsible for premature deterioration of any product if the recommended maintenance instructions for each product are not followed.
The cost for the "express" delivery service of the purchased products will depend on the destination country of the goods and their weight for each order, in addition to the cost of the products, and excluding customs fees.
Payment of the shipping costs calculated in this way is made in the same way as for the payment of the products ordered (paragraph 5)
On the other hand, for any customs or other charges, provided for in the country of destination of the goods purchased on the website www.alemanni-sub.it, it remains the responsibility of the purchaser to verify their existence and bear the burden of payment, with the competent authorities.
These costs, advanced by the courier, are payable upon delivery.
10. RIGHT OF REVOCATION
The purchaser who is not satisfied with the purchased products has the right to exercise the right of withdrawal without penalty and without the need to specify the reason, in accordance with the article. 5 of Legislative Decree. 185/99. In order to withdraw from the purchase, you must inform "ALEMANNI SUB E C. SAS di Alemanni Itio" of this intention, within and no later than 10 working days from receipt of the purchased products. The communication must be made by registered letter with acknowledgment of receipt addressed to "ALEMANNI SUB E C. SAS di Alemanni Itio", Via Avanzini 6/A, 41012 Carpi (Mo)-Italy- or by e-mail, fax no.059/689782, to be confirmed in the next 48 hours by registered letter with acknowledgment of receipt, sent to the same address, and must specify the products not accepted, the relevant order number and the willingness to withdraw from the purchase. The service of "ALEMANNI SUB E C. SAS di Alemanni Itio", will reply by e-mail granting authorization to return goods.
For the return of the goods, supplement the delivery note (see point 6) and send within 10 days from the date of transmission of the authorization to return goods, (the date of transmission by "ALEMANNI SUB E C." shall be taken into account). SAS di Alemanni Itio "of the e-mail), together with the products to be returned to the following address:" ALEMANNI SUB E C. SAS di Alemanni Itio "- Via Avanzini 6/a - 41012 Carpi (Mo) - Italy.
The cost of shipping the returned products is at the buyer's full expense and such shipment can be made by any means of its choice that guarantees the integrity of the products.
Once received the products subject to withdrawal "ALEMANNI SUB E C. SAS di Alemanni Itio", will refund the sums paid for them within 30 days.
12. CONDITIONS FOR EXERCISING THE RIGHT OF REVOCATION
The right of withdrawal can be exercised only if the goods are perfectly integrated in all its parts and not used. Therefore, the packaging returned must not be deprived of the wrapping or parts thereof, nor must it show signs of tampering of any kind.
ALEMANNI SUB E C. SAS by Alemanni Itio ", is not responsible for any damage to the products, which occurred during shipment and return of the same.
Should "ALEMANNI SUB E C. SAS di Alemanni Itio" receive articles damaged or tampered with, it will not refund the amount paid for the purchase of the products.
The purchaser may not exercise this right of withdrawal in the case of contracts for the purchase of products made to measure or clearly personalised or which, by their nature, cannot be postponed.
13. OBLIGATIONS OF THE PURCHASER
The purchaser undertakes and obliges, once the purchase procedure has been completed "on line", to print and preserve these general conditions, which, moreover, he has already seen and accepted as binding for the purchase, as well as the specifications of the product being purchased, and this in order to fully meet the condition set out in art. 3 and 4 of Legislative Decree. n. 185/1999.
The purchaser undertakes and obliges, every time there is a modification of these general conditions, to provide for their printing and storage.
It is strictly forbidden for the purchaser to enter false and/or invented and/or fictitious data in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications also by e-mail.
ALEMANNI SUB E C. SAS di Alemanni Itio ", reserves the right to pursue any violation and abuse in accordance with the law, in the interests and for the protection of consumers.
The Customer indemnifies "ALEMANNI SUB E C. SAS di Alemanni Itio" from all liability for the issue of incorrect tax documents due to errors relating to the data supplied by the Customer, being the Customer itself solely responsible for the correct insertion.
14. VALIDITY AND VISIBILITY OF THE GENERAL PURCHASE CONDITIONS
These general conditions of purchase are published and always visible on the website at www.alemanni-sub.it through the selection from the home page and in any case during the order process before the conclusion of the contract.
ALEMANNI SUB E C. SAS by Alemanni Itio "reserves the right to modify its contents at any time, in compliance with the laws in force and without prior notice. It will ensure communication in this space.
15. AUTHORISATIONS AND SECURITY GUARANTEES
Should the buyer exercise his right of withdrawal (point 10), the amount to be refunded will be credited to the same bank account with the bank that made the transfer,
or following other indications of the customer, the amount will be reduced by the bank charges incurred for the reimbursement.
By filling in the registration form necessary to activate the execution of this contract, the buyer authorizes "ALEMANNI SUB E C. SAS di Alemanni Itio" to communicate their data to the couriers and/or forwarders of trust who will deliver the goods purchased.
16. CONTRACTUAL TERMINATION AND EXPRESS TERMINATION CLAUSE
ALEMANNI SUB E C. SAS by Alemanni Itio "d has the right to terminate the contract by simply notifying the customer with adequate and justified reasons. In this case, the customer shall only be entitled to a refund of any amount already paid.
The obligations assumed by the customer as per art. 12 (Obligations of the purchaser), as well as the guarantee of completion of the payment that the customer makes by the means referred to in the article. 5, are of an essential nature, the breach of which, even if only one, determines the legal termination of the contract pursuant to art. 1456 of the Italian Civil Code, without the need for a judicial decision, without prejudice to the right of "ALEMANNI SUB E C. SAS di Alemanni Itio" to take legal action for compensation for further damage.
18. INFORMATION REQUIRED BY LAW 31/12/96 N.675
La ditta “ALEMANNI SUB E C. SAS di Alemanni Itio” , ai sensi della legge 675/1996, per l’instaurazione e l’esecuzione dei rapporti contrattuali avrà il diritto ad acquisire anche verbalmente, direttamente o tramite terzi, dati ed informazioni commerciali qualificati dalla legge come personali;
I dati vengono trattati in relazione alle esigenze contrattuali e per l’adempimento degli obblighi legali e contrattuali dalle stesse derivanti , nonché per consentirne una più efficace gestione dei rapporti commerciali.
Questo avverrà con strumenti idonei a garantire la sicurezza e la riservatezza anche attraverso strumenti automatizzati atti a memorizzare, gestire e trasmettere i dati stessi.
I dati personali e/o sensibili del cliente saranno trattati nel rispetto delle modalità indicate nell'art. 9 della Legge n. 675 del 31/12/1996.
Il conferimento dei dati stessi è obbligatorio per quanto richiesto dagli obblighi legali o contrattuali e pertanto l’eventuale rifiuto a fornirli in tutto o in parte, o al successivo trattamento, potrà determinare l’impossibilità della “ALEMANNI SUB E C. SAS di Alemanni Itio”, a dar corso ai rapporti contrattuali medesimi;
Ferme restando le comunicazioni e le diffusioni effettuate in esecuzione di obblighi di legge e di contratto, i dati personali verranno comunicati oltre che al personale addetto agli uffici interni alla società, anche alle strutture esterne che svolgono specifici incarichi per conto della “ALEMANNI SUB E C. SAS di Alemanni Itio ", o preposte allo svolgimento delle attività necessarie per l’esecuzione del contratto stesso;
Per il carattere internazionale della nostra organizzazione, i dati in questione potranno essere comunicati anche all’estero, oltre che tra i paesi membri dell’Unione Europea;
I dati verranno trattati per tutta la durata del rapporto contrattuale ed anche successivamente per finalità commerciali, studi e ricerche statistiche;
Relativamente ai dati medesimi, il cliente può esercitare i diritti previsti all’art. 13 della Legge 675/1996, anche mediante comunicazione via e-mail.
Titolari e responsabili
del trattamento dei suoi dati personali è “ALEMANNI SUB E C. SAS di Alemanni Itio” – Via Avanzini 6/a – 41012 Carpi- Modena (Italia) nella persona dei sui titolari Alemanni Itio e Siani Isabella ;
19. GIURISDIZIONE E FORO COMPETENTE
Ogni controversia inerente alla applicazione, esecuzione, interpretazione e violazione dei contratti d’acquisto stipulati “on line” tramite il sito web www.alemanni-sub.it è sottoposta alla giurisdizione italiana ed in particolare dal D.LGS. del 22 maggio 1999 n. 185 in materia di contratti a distanza e dal D.LGS. 9Aprile 2003 n. 70 su alcuni aspetti inerenti il commercio elettronico.
Per qualsiasi controversia relativa all’applicazione del presente contratto è competente il Foro del luogo di residenza o di domicilio dell’acquirente, se ubicati nel territorio dello stato italiano; per tutti gli altri acquirenti, ( esteri, della Comunità Europea e le aziende) è di esclusiva competenza il Foro di Modena.